Neteller – Crypto Support


Bitcoin has grown in popularity over the last few years all across the world. Many online casinos and gambling sites now accept it as a payment method. To obtain some, use Neteller to exchange Bitcoin and put it into your Neteller e-wallet.



You must be a VIP member to speak with the Neteller support team directly via live chat for an immediate response.

This process requires verification of the user’s account that includes providing evidence of residency and identity through bank statements, utility bills, residency certificates, driver’s license, passport, or identity card.

Neteller’s live chat assistance is available 24 hours a day, seven days a week, and in various languages. From your account interface, you can contact them by live chat.

Neteller Contact Form

Users can start cryptocurrency transactions by following a few easy steps:

You can use Bitcoin for making transfers to Neteller merchants or other members.

To buy Bitcoin with Neteller


Crypto exchange Neteller

NETELLER Account Disabled – What Do I Do?

Account disabling occurs for various security reasons, including using an IP proxy or anonymizer to sign in, detecting a sign-in from a banned country, or several attempts to sign in with an incorrect password; secure ID, or Account ID, to name a few. If we become worried about the security of your account due to unusual account behavior, we may close it.

To protect a member’s personal information and funds, NETELLER may temporarily disable access to their account. If you try to login in and your account is disabled, don’t panic. Your funds and personal information are secure, and you should be able to reopen the report with ease.

Please keep in mind that if your account was permanently closed (terminated) by NETELLER, there’s a slim possibility you’ll be able to reactivate it, which is a final decision. Neteller will not allow you to reopen your account or start another one with them.

NETELLER Cryptocurrency Fees

Bitcoin Exchange Fee

Although Neteller provides a wide range of services, one of the most exciting and useful features is selling and buying cryptocurrencies straight from within one’s account.

The website features a dedicated portal that allows users to purchase and sell various cryptocurrencies directly. The fees involved are listed in the table below.

Keep in mind that all Neteller transactions are immediately converted to EUR. If your wallet uses a different type of currency, you’ll have to pay a conversion charge, which can range from 1.29 percent to 3.99 percent, depending on your wallet’s current condition.


The amount of crypto you may deposit with Neteller has a minimum deposit limit; however, it varies according to the type of cryptocurrency you’re trying to send.

To verify the minimum limit for your chosen coin, go to the Deposit tab in your Neteller account. You’ll be able to see the amount there — it should be approximately 10 EUR in most cases.

The maximum transaction amount for your cryptocurrency, on the other hand, is determined by the capabilities of your Neteller account. And not the cryptocurrency itself.

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