MiFinity customer support: how to reach them (2026)
How to contact MiFinity support in 2026: the contact form, the 24/7 help centre, and why MiFinity doesn't offer live chat or a phone line.
MIFINITY SUPPORT
MiFinity has been trading since 2002 and is regulated by the FCA in the UK and the Malta Financial Services Authority in the EEA. It's also one of the few major gambling e-wallets with no VIP programme, and its support model is similarly flat: everyone goes through the same contact form and help centre, with no phone line or live chat to speak of.
Open a MiFinity account →HOW TO CONTACT MIFINITY SUPPORT
MiFinity's contact page at mifinity.com/personal/contact offers a contact form (name, email, phone and message) rather than a listed email address. The site says it will "get back to you as soon as possible," without a published response-time commitment.
MiFinity Help Centre
The self-service Help Centre lives at support.mifinity.com/hc/en-gb and is linked from the main site's footer and navigation. It covers account setup, login issues, verification and general eWallet questions.
No live chat, no phone line
Unlike Skrill, Neteller or Luxon Pay, MiFinity's contact page does not offer a live chat widget, and no phone number is listed anywhere on its support or contact pages. If you need a same-session answer, the contact form and Help Centre articles are the only published routes; there isn't a faster channel to fall back on.
Sign up with MiFinity →For MiFinity's fees, deposit menu and where it beats Skrill and Neteller on price, see the full MiFinity review.